Support your business during COVID-19 & beyond

  • Work from anywhere – for as little as $10.99/month per user

  • Enable your smart-phone, laptop or tablet with our smart-client, extending your office phones to follow you everywhere

  • A fully featured PABX service at your teams fingertips anywhere they may be.

Business uncertainty, recurring lock-downs and social distancing are the new normal,
it is critical for your business to stay connected.

Proven VoIP PBX Technology:

Interactem is an Australian IT services company, with more than 10 years industry experience and as a hosting partner of Vodia.com.

Work from anywhere –  you can quickly turn your mobile phone, laptop or tablet into a smart-client, inter-connected with our hosted PBX platform & your normal office phone calls can follow you everywhere.

Whether, in the office, or locked-down at home, employees use the smart-phone app for everyday communications. Works across the internet with no need for staff to use the same physical handset.

Contact the team @Interactem and we can quickly help you to get:

 

Contact us for a friendly discussion

Smart-phone “mobility” allowing staff to take normal office calls from any smart-phone/device.

link your business phone number into the new mobile environment.

Empowering your team;

  • Create a calling group to share incoming calls, with real-time visibility of other team member’s availability/presence.

  • Call forward and transfers direct from your smart-phone app to any other team member.

  • Included team messaging, screen sharing and multi-party conference.

VoIP - on any device

All major operating systems today support VoIP in one or another form. The Vodia PBX takes advantage of that and turns mobile phones, laptops, tablets and PC into VoIP clients that employees can use for their everyday communication needs. Interoperability is no problem any more, because both the client and the server come from Vodia.

The Vodia softphones can be used in parallel to VoIP devices such as desktop phones and DECT handsets, giving users more choice where to pick up calls than ever.

The Vodia softphones can be installed in the client devices without additional licensing. This makes it easy to roll them out in organisations, even if employees use their own devices. Data like call records, text messages and address book entries are not stored in the client device. If an employee should leave the company, the data stays on the PBX.

Android

iOS

Windows

The Android client is available from the Google play store. It runs on all major Android systems. It supports:

  • calling,
  • putting calls on hold,
  • transferring calls,
  • text messages (internal to other agents / users),
  • extension status for other users and
  • user basic settings (including do-not-disturb status)

The app provides basic calling features, including entering DTMF codes and muting the microphone (for example, in conference calls).

Users can use the local address book of the phone to dial numbers. The call history is visible in the app and users can mark records as invisible if needed.

By default, Vodia provides the interface to the Google push server that will wake the app up in the case of an incoming call.

Pairing is done using QR codes. The user can scan the code either from the user front end page or from the domain admin page. The administrator can also send an email with the code in it.

The iOS client is available from the Apple App Store. It runs across iPhone and iPads running iOS 13 and above. It supports:

  • calling,
  • putting calls on hold,
  • transferring calls,
  • text messages (internal to other agents / users),
  • extension status for other users and
  • user basic settings (including do-not-disturb status)

The app provides basic calling features, including entering DTMF codes and muting the microphone (for example, in conference calls).

Users can use the local address book of the phone to dial numbers. The call history is visible in the app and users can mark records as invisible if needed.

The PBX sends a VoIP push notification through either a Vodia-provided default server or a custom server to the Apple server. This makes sure that users can receive phone calls even if the app was not used for a long time, without consuming battery power.

Like with the Android app, pairing is done using the camera of the client device. This makes sure that the necessary credentials are passed in an easy and secure way.

The Microsoft Windows client is a standalone version of the user front end. It runs the web front end as an application, so that it can be automatically started after logging in and continues running while the user is logged in.

Because it is based on the web front end, it comes with all the features of the front end. This includes making and receiving phone calls, putting calls on hold and transferring calls. This makes it ideal as an application for front desk and call center agents that have to deal with a lot of calls during the day. Especially when using a good headset, voice quality can be as good or even better compared to a desktop phone.

The Windows app is the best choice for texting. If the PBX was set up to send and receive SMS and MMS messages, this makes it very efficient to communicate with clients. If needed, users can switch between voice and text while maintaining the communication history with the clients.

Web Browser Support

Across many modern browsers, avoiding the need to install an app users can not only make and receive calls, but they can also text, change settings, schedule conference calls or set buttons on their desk phone.

Users can also log-in using their google credentials

Want to know more?

The people @ Interactem are here to help. Talk with one of our experienced team members for an expert opinion.

Contact an Expert